FAQ
Common Questions, Straight Answers
Everything independent providers ask us before getting started — and a few things they wish they'd asked sooner.
Getting Started
To begin, we'll need your NPI number, DEA certificate (if applicable), state medical license(s), malpractice insurance certificate, CV or work history, and board certification documents. We'll provide a complete checklist during your initial consultation.
Timelines vary by payer, but most commercial payer enrollments take 45–90 days. Medicare and Medicaid can take 60–120 days. We work proactively to minimize delays and keep things moving as fast as the payers allow.
Absolutely. New practice setup is one of our most common engagements. We handle everything from CAQH registration to initial payer enrollment — so you can open your doors and start billing from day one.
The Process
We provide regular status updates throughout the process. Your dedicated specialist tracks every application and proactively follows up with payers. You'll never be left wondering — we keep you informed at every milestone.
Denials are uncommon but do happen. When they do, we analyze the reason, gather any additional documentation required, and resubmit on your behalf. We handle the appeals process and advocate for your enrollment.
Yes. We manage hospital and facility credentialing and privileging in addition to payer enrollment. If you have admitting privileges or plan to, we coordinate the full process.
Pricing & Terms
We offer transparent, flat-fee pricing based on the scope of services you need. There are no hidden fees and no percentage-of-collections billing. We'll provide a clear quote during your consultation.
No. We don't believe in locking providers into long-term agreements. Our ongoing maintenance services are month-to-month, and you can adjust or cancel at any time.
Yes. We credential providers across all specialties — primary care, behavioral health, surgery, physical therapy, mental health, and more. Our team has experience with the unique requirements of each specialty.
Still have questions?
We're happy to walk you through the process in a free 30-minute consultation.